Frequently asked questions
When will my order arrive?
Normally, your items will be delivered to your address in 7 to 25 working days. However, sorry that the delivery dates are not guaranteed. You may click here to learn more about our shipping policies.
Do you ship internationally? What is the shipping cost?
Yes, we offer worldwide delivery. For each order, we charge a flat shipping rate of HK$45. Free shipping on orders over HK$1000. Your shopped items will be shipped by registered mail (with tracking). You may click here to learn more about our shipping policies.
Are your products available to retailers / distributers?
Do you offer returns?
If your received item is damaged, a return or exchange may be issued. You may click here for our return and exchange policy.
What payment methods do you accept?
We accept credit card or debit card payments. You may click here to know more about the payment methods.